Terms of Use
A K Productions
1. INTRODUCTION & ACCEPTANCE OF TERMS
Welcome to A K Productions ("we," "us," "our," or "Company"). These Terms of Use ("Terms") govern your use of our website at a-kproductions.com and all related services provided by A K Productions, a real estate photography business based in Southern California.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms. We recommend reviewing these Terms periodically.
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2. BUSINESS IDENTIFICATION & SERVICES
Company: A K Productions
Owner: Austin Keiser
Service Area: Southern California, primarily Orange County, covering San Clemente to Ventura, inland to San Bernardino and Moreno Valley; secondary coverage includes Palm Springs, Big Bear, Victorville, San Diego, and Santa Barbara.
Our Services
We provide professional photography and media services including:
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Real estate photography
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Virtual tours with detailed floor plans and millimeter-accurate measurements
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Video tours and promotional videos
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Drone photography and videography (Part 107 licensed)
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Headshots and professional photography
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Self-tape auditions and model/actor reels
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Various other forms of photography/videography including but not limited to: Events, Products, Films, etc.
3. PRIVACY POLICY
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
4. USER BEHAVIOR & ACCEPTABLE USE
When using our website and services, you agree to:
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Provide accurate and complete information
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Use our services only for lawful purposes
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Respect intellectual property rights
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Not interfere with or disrupt our services
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Not attempt unauthorized access to our systems
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Communicate professionally and respectfully
You may not:
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Use our services for any illegal or unauthorized purpose
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Transmit viruses, malware, or harmful code
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Impersonate others or provide false information
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Violate any applicable laws or regulations
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5. INTELLECTUAL PROPERTY & COPYRIGHT
Our Rights
All content on our website, including but not limited to text, graphics, logos, images, and software, is owned by A K Productions and protected by copyright and other intellectual property laws.
Photography & Media Rights
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All photographs, videos, and virtual tours created by A K Productions remain our intellectual property until full payment is received
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Upon full payment, clients receive usage rights for the intended purpose (real estate marketing, personal use, etc.)
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We retain the right to use completed work for our own marketing and portfolio purposes unless otherwise agreed in writing
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Clients may not resell, redistribute, or license our work to third parties without written permission
Client Content
By providing us with content, images, or information, you grant us a license to use such materials solely for the purpose of providing our services.
6. PRICING & PAYMENT TERMS
Pricing Structure
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Service packages start at $300 and may range up to $5,000-$10,000 depending on project scope, property size, location, and specific requirements
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Final pricing is determined through consultation and provided in written estimates
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Pricing may vary based on travel distance, complexity, and timeline requirements
Payment Terms
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Payment is due according to the terms specified in your service agreement
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We accept various payment methods as specified in individual contracts
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Late payments may incur additional fees
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Services may be suspended for overdue accounts
Estimates & Quotes
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All pricing displayed on our website is for general reference only
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Actual quotes will be provided based on specific project requirements
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Contact us directly for accurate pricing and detailed proposals
7. REFUNDS & CANCELLATIONS
Cancellation Policy
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Cancellations made 24+ hours before scheduled service: Full refund of any deposits
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Cancellations made less than 24 hours: 50% cancellation fee may apply
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Same-day cancellations or no-shows: Full payment may be required
Refund Policy
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Refunds are considered on a case-by-case basis
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Technical issues or service failures will be addressed through re-shoots or service credits
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Minor revisions under $50 may be provided to maintain client relationships
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Dissatisfaction with final product does not automatically qualify for refunds if services were delivered as contracted
8. SERVICE DELIVERY & TURNAROUND
Digital Delivery
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Photos and virtual tours: 1-3 business days
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Video content: 2 days to 2 months depending on complexity
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Files delivered via secure digital platforms (Dropbox, WeTransfer, etc.)
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Multiple backup systems ensure data security
Quality Assurance
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All work follows consistent techniques and professional standards
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Minor revisions may be accommodated to ensure client satisfaction
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Final deliverables will match specifications outlined in service agreements
9. LIABILITY LIMITATIONS & DISCLAIMERS
Service Disclaimers
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Services are provided "as is" without warranties beyond those specified in individual contracts
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We are not responsible for property access issues, weather delays, or circumstances beyond our control
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Property addresses and details may be publicly available through MLS listings
Limitation of Liability
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Our liability is limited to the amount paid for services
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We are not liable for indirect, consequential, or punitive damages
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Equipment malfunctions or technical failures will be addressed through re-scheduling or alternative solutions
Client Responsibilities
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Clients are responsible for property access, safety conditions, and accurate project information
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Any special requirements or restrictions must be communicated in advance
10. DISPUTE RESOLUTION & GOVERNING LAW
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Dispute Resolution
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Initial disputes should be addressed through direct communication
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Mediation may be required before pursuing legal action
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Any legal proceedings will be conducted in the appropriate courts of Orange County, California
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Both parties agree to act in good faith to resolve disagreements
11. PROMOTIONAL INFORMATION & MARKETING
Marketing Communications
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By using our services, you may receive promotional communications about our services
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You may opt out of marketing communications at any time
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We may feature completed work in our marketing materials and portfolio
Special Offers
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Promotional pricing and special offers are subject to terms and availability
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Offers may be modified or discontinued at any time
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Promotional terms will be clearly specified when applicable
12. TERMINATION
We reserve the right to terminate or suspend access to our services at any time for:
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Violation of these Terms
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Non-payment of fees
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Inappropriate or unprofessional behavior
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Any reason deemed necessary for business operations
13. CONTACT INFORMATION
For questions about these Terms or our services, please contact us:
A K Productions
Website: a-kproductions.com
Email: akproductions08@gmail.com
Phone: (909) 276 – 8825
Service Area: Southern California
14. MISCELLANEOUS
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, along with any service agreements and our Privacy Policy, constitute the entire agreement between you and A K Productions.
Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms at any time.
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Privacy Policy
A K Productions
Effective Date: August 13, 2020
Last Updated: August 13, 2025
1. INTRODUCTION
A K Productions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at a-kproductions.com or use our professional photography and media services.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
2. INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide to us, including:
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Name and contact information (email, phone number, address)
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Property addresses and details for photography services
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Payment and billing information
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Communication preferences
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Project specifications and requirements
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Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address and browser information
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Device type and operating system
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Pages visited and time spent on our website
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Referring website information
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Cookies and similar tracking technologies
Property and Location Information
For our real estate photography services, we collect:
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Property addresses and access information
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Property details and specifications
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Location data for drone services (Part 107 licensed operations)
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Site-specific requirements and restrictions
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
Service Delivery
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Providing photography, videography, and virtual tour services
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Scheduling appointments and coordinating property access
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Processing payments and managing billing
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Delivering digital content via secure platforms (Dropbox, WeTransfer, etc.)
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Maintaining multiple backup systems for data security
Business Operations
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Communicating about projects and services
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Providing customer support and addressing inquiries
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Improving our services and website functionality
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Managing our business operations and legal compliance
Marketing and Promotional Activities
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Sending promotional communications about our services (with opt-out options)
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Using completed work in our marketing materials and portfolio
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Developing special offers and promotional campaigns
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Building and maintaining client relationships
4. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
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Payment processing
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Digital file delivery and storage
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Website hosting and maintenance
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Marketing and communication services
Legal Requirements
We may disclose information when required by law or to:
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Comply with legal processes or government requests
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Protect our rights, property, or safety
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Prevent fraud or illegal activities
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Enforce our Terms of Use
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Public Information
Property addresses and details may be publicly available through MLS listings and real estate marketing, as is standard industry practice.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
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Secure digital delivery platforms
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Multiple backup systems for data protection
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Equipment cleaning and maintenance protocols
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Restricted access to personal information
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Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to:
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Provide our services and fulfill contractual obligations
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Comply with legal requirements
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Resolve disputes and enforce our agreements
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Maintain business records and portfolio materials
Photos, videos, and virtual tours remain our intellectual property until full payment is received, after which usage rights are transferred according to our Terms of Use.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
Access and Correction
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Request access to your personal information
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Request correction of inaccurate or incomplete information
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Update your contact preferences
Marketing Communications
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Opt out of promotional communications at any time
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Modify your communication preferences
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Unsubscribe from marketing emails
Data Portability and Deletion
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Request a copy of your personal information
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Request deletion of your personal information (subject to legal and business requirements)
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Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
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Enhance website functionality and user experience
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Analyze website traffic and usage patterns
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Remember your preferences and settings
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Provide personalized content and advertisements
You can control cookies through your browser settings, though this may affect website functionality.
9. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
11. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:
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Right to know what personal information is collected
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Right to delete personal information
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Right to opt out of the sale of personal information
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Right to non-discrimination for exercising privacy rights
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We will notify you of material changes through:
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Website notifications
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Email communications (if you have provided your email address)
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Updates to the "Last Updated" date
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
13. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
A K Productions
Owner: Austin Keiser
Website: a-kproductions.com
Email: akproductions08@gmail.com
Phone: (909) 276-8825
Service Area: Southern California
For privacy-related inquiries, please include "Privacy Policy" in your subject line.
14. GOVERNING LAW
This Privacy Policy is governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the appropriate courts of Orange County, California.